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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Seaner

Kevin Seaner

August 29, 2024

5  out of  5
rating by Kevin Seaner
"Had a great experience working with the team. Nathan was particularly helpful; if he wasn’t able to answer a question immediately, he was efficient and diligent in getting the information and responding quickly."
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garrett Rosenberry

August 29, 2024

5  out of  5
rating by garrett Rosenberry
"I appreciate the detailed information and service Nate provided in a timely manner."
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Tracy

August 29, 2024

5  out of  5
rating by Tracy
"Sean and his staff are truly fantastic at what they do. I have sent numerous people their way and all have had the same opinion. They’re so educated, prompt and friendly."
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Alexis Rosenberry

August 28, 2024

5  out of  5
rating by Alexis Rosenberry
"Called in and had the pleasure of speaking to Nathan about auto insurance and what options were available and cost-effective for me. He was very kind, knowledgeable, and answered all my questions. I definitely recommend contacting this agency!"
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Jess Probus

August 28, 2024

5  out of  5
rating by Jess Probus
"Excellent Agents! Their personal attention to making sure customers are happy is top-notch!! Would recommend 10/10 every single time!"
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Chris Anglestein

June 28, 2024

5  out of  5
rating by Chris Anglestein
"Very attentive..good pricing...will definitely do business with"
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Destiny Casiano

March 7, 2024

1  out of  5
rating by Destiny Casiano
"They never answer the phone once you’re a customer. And they don’t even care for your business… told me to shop around instead of doing his job and helping me as a customer."
We responded:
"Hey Destiny, we are sorry to hear you did not have a positive experience with our office. If a call is missed, we are more than likely on the phone lines with another customer, you can always leave a Voicemail with a name/number and we will return your call within the same day if not the first thing of next morning during Business hours. The 24/7 Customer Care Line is also available. "
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Yvonne K

February 1, 2024

5  out of  5
rating by Yvonne K
"I recently had damage to my windshield and contacted my State Farm office. Sean called me back even though the office was closed. The following week, I had to call the office again to confirm something in my policy. Sean again was very helpful, professional and personable. I have never had an issue when working with State Farm agents. They are reliable and friendly which is very comforting when your in need of assistance."
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Renee Deesing

January 29, 2024

5  out of  5
rating by Renee Deesing
"Very Good have Automobile and Homeowners insurance with them Many years Very Satisfied!!"
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Bill Kraft

December 14, 2023

5  out of  5
rating by Bill Kraft
"Sean and Ryan were both very profesional and quick! I got same day coverage and was able to get on my way feeling confident I made the right choice! Thanks You!"
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Kate Caras

November 15, 2023

5  out of  5
rating by Kate Caras
"Working with Sean, Ryan and the rest of the team is a real pleasure. They are unfailingly efficient, professional, and pleasant in their approach, and I’m very glad I chose them as my agents."
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Mikey Nakhlah

October 18, 2023

5  out of  5
rating by Mikey Nakhlah
"6/5 HIGHLY RECOMMENDED! I’ve had very bad past experiences with insurance companies. But once I was referred over to Sean O Donnell , his whole team has been extremely helpful with every single thing I ever need ! Actually recently I even got into my first ever fender bender and my agent Ryan O Donnell just did what he does best, I can’t even say how helpful they’ve been. Words can’t describe it. But their dedication to their clients/ customers/ community, is extraordinary. Jen , Ryan , and Sean have never made me think 2x about anything , I will always recommend them !! House/ Car / etc they got you !"
We responded:
"That is much appreciated Mikey! The staff is thrilled they were able to help you out and will continue to provide you with outstanding service! Thank you for being a part of our State Farm Family!"
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Jerry Salerno

September 26, 2023

5  out of  5
rating by Jerry Salerno
"Full disclosure as Sean is family but he went above and beyond to help me secure a new insurance provider out of state. I live in Texas and Sean is unable to write insurance in Texas but took the time and effort to reach out to a local agent in The Woodlands, TX and explain to them our relationship and my situation. Two weeks later I'm a State Farm customer and I'm saving about $1,400 a year between my home and auto insurance. Thanks Sean and team."
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Sean Q

August 30, 2023

3  out of  5
rating by Sean Q
"Great experience when signing up. Keep in mind, this office makes switching agents difficult and prohibitive, and cannot be resolved online or contacting this office."
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Michael Rieg

August 18, 2023

5  out of  5
rating by Michael Rieg
"Sean is 1st class, he handled everything with my auto claim like I was a family member. If you need an agent who cares Sean O'Donnell is the guy for you. Thank you for everything Sean."
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Tony Cee

July 24, 2023

5  out of  5
rating by Tony Cee
"I don't even know where to start. When it comes to servicing his clients, Sean is in the upper echelon of service professionals bar none. Prior to working with Sean, my State Farm Agent's name was only on bills and marketing pieces that I would receive. There was little to no relationship - and if I ever reached out for help they simply provided me with a phone number to call and a reminder of my account number. Sean and his team, on the other hand, provide a white-glove service with immediate and direct assistance, as well as unparalleled follow-up like I've never experienced. They are a pleasure to work with, and during a recent incident, ensured that our situation was remedied quickly and fairly. I would 1,000% recommend Sean and his team to anyone looking for an insurance agent who truly cares. -Anthony C."
We responded:
"Our office thanks you for your kind words and compliments! We hope to continue to provide you with great service on a personable level that makes you feel a part of the State Farm Family! Thank you!"
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Woody Dubechek

May 24, 2023

5  out of  5
rating by Woody Dubechek
"I can't speak highly enough about the outstanding customer service I received from Ryan. He resolved an issue promptly and with the utmost professionalism. I have been with Sean O' Donnell agency for many years and highly recommend!"
We responded:
"Thank you so much for your kind words and complements. We are glad the office and Ryan were able to service your needs in a timely and professional manner! We thank you for your business!"
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Jennifer G

May 17, 2023

5  out of  5
rating by Jennifer G
"Sean and Jen provided excellent service and saved me quite a bit of money while also improving my auto coverage. Great people. Great experience. Highly recommend!"
We responded:
"Thank you so much for your kind words and feedback Jennifer, I will pass on the message to my Team members. We thank you for your business!"
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Gina Muldowney

April 6, 2023

5  out of  5
rating by Gina Muldowney
"Jen provides great customer service and is very knowledgeable! I am so happy she is our agent and would recommend her to everyone!"
We responded:
"Thank you, Gina for your positive feedback!"
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Kay

April 6, 2023

5  out of  5
rating by Kay
"Outstanding customer service!! Jen is so knowledgeable and professional.I would highly recommend Sean O’Donnell State Farm Agency!"
We responded:
"Kay, thank you for the amazing review! We will pass on your kind words to Jen and hope to continue to adequately service all your insurance needs!"
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Fahad Manzoor

April 6, 2023

5  out of  5
rating by Fahad Manzoor
"Highly recommend, trustworthy and reliable staff"
We responded:
"Fahad, your kind words and positive feedback are much appreciated by the staff! "
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Sean Toner

April 6, 2023

5  out of  5
rating by Sean Toner
"Staff is great"
We responded:
"Thank you for the positive feedback, Sean!"
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Christine Eden

April 6, 2023

5  out of  5
rating by Christine Eden
"Recently switched over to this branch and it was seamless. Jen was very knowledgeable and helpful."
We responded:
"Christine, it is so good to hear that your transition was easy and painless! We will continue to provide you with great service, and we thank you for your business! "
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Katie Forrest

April 6, 2023

5  out of  5
rating by Katie Forrest
"Great customer service the staff is great and I enjoy working with them."
We responded:
"Thank you for the kind words, Katie! Will continue to provide you with great service and we thank you for your business! "
Profile photo of Ashley Forrest

Ashley Forrest

April 6, 2023

5  out of  5
rating by Ashley Forrest
"Wonderful customer service!!!"
We responded:
"Thank you for the positive feedback, Ashley! We thank you for your business!"